We – being myself, my wife & 2 children (aged 15 & 13) - thought we would return as we enjoyed our first experience so much. We returned to Campo Smith – which is ideally situated at the foot of the slopes – and knew of restaurants etc that the kids enjoyed. However:

• We had to wait 6 hrs on arrival before we could have our room, as it had to be cleaned/ prepared
• The room we were allocated was next door to the Luna Pizza Restaurant and whilst there was little noise intrusion, it didn’t have a small safe (as did our room in 2010 which was in the main body of the hotel, overlooking the front of the building)
• Unfortunately, on our last day we had personal belongings and cash stolen from our room. There was no sign of a break in – so assume somebody must have had a key/access – and so we only found out when we had returned. Although we reported it to Crystal, nothing came of it and we ended up having to submit an insurance claim
• On the same day, the apartment above us was broken into and various electrical items – iPods, iPads etc were stolen
• We supposedly won a draw arranged by the hotel for a free weeks accommodation back at Campo Smith but we never received anything, despite chasing our Crystal Rep and our travel agent on our return

Would we return to Campo Smith in the future? Possibly. The resort has a good feel about it although the skiing in the area is somewhat limited. If we did, I would certainly ask for a room with a small safe

BE AWARE